How can I recover the admin password from the Management Console?

I lost the admin password for my setup, how can I retrieve it?

To recover your admin password:

1. Try to access your management console URL from a different IP Address
2. Enter your username and any password.
3. Repeat step 2 with a different random password.
4. The "Forgot Password?" option will appear as per the screenshot below.
5. Click "Forgot Password?" 

The login credentials will be sent to the 1st configured admin email address of the system.


If you have a backup of your system, the credentials may be recovered as per these instructions:

As a last resort,  open a 3CX support ticket for assistance.