How can I recover the admin password from the Management Console?

I lost the admin password for my setup, how can I retrieve it?

To recover your admin password you must enter the wrong credentials twice but with the correct admin login username, otherwise, the recover option will not be shown.

Once the "Forgot password?" appears, click it and it will send the login credentials to the 1st configured admin email address of the system.


If you have a backup you may also recover the credentials following this KB:

In last resort, feel free to open a support ticket and we will be happy to help you out.